Last updated: 21 June 2023
This Privacy Policy explains how information about you is collected, used and disclosed by AJOURNEY TECHNOLOGIES PTE. LTD. (collectively, “Ajourney,” “we,” “us” or “our”) when you access or use our website ajourney.io (the “Site”), or products and services as listed at ajourney.io (as such list may be updated, modified, or otherwise changed from time to time, collectively, the “Services”). By accessing the Site or using the Services, you agree to our collection, use and disclosure of your information as outlined in this Privacy Policy. If you access our Services through your employer or another entity (our “Customer”), please note that this data and your account are controlled by the Customer and we process this data at their direction.
If you have any questions regarding this privacy policy, you may contact us at [email protected].
Ajourney is dedicated to being compliant with data protection policies in where we operate. We are committed to protecting the privacy of our customers and users. We have implemented policies and practices to ensure that your personal data is handled in accordance with the relevant laws and regulations.
| Places | Policies |
|---|---|
| Hong Kong | Personal Data (Privacy) Ordinance |
| Singapore | Personal Data Protection Act 2012 (PDPA) |
When you access our Site or use the Services, we collect and store certain information about you, including “personal data.” Personal Data is information that, alone or in combination with other information in our possession, could be used to personally identify you. We collect the following categories of Personal Data and other information as described below.
We may collect or receive the following categories of Personal Data when you, your employer, or your employer's designated administrator or accountant access the Site, request to receive information about Ajourney or its Services, create an account, verify your identity, use any of the Services, or otherwise communicate with us, including through customer support channels:
We automatically collect certain information when you access the Site or use the Services.
Communication Information, such as:
Electronic & Online Identifiers (IDs), such as:
Geolocation Information, such as:
Internet Activity Information, such as:
We collect information using Tracking Technologies, such as:
We use third-party analytics tools (such as Mixpanel, Sentry), to assist us with analysing our website traffic and help us improve the performance of our Site and Services. These services may use cookies and other tracking technologies to perform their services:
We use Tracking Technologies for the following purposes:
We may collect and receive information about you, including personal information, from third parties, such as your employer, your employer's accountant or service providers, statutory bodies and our service providers, for the purposes described in this Privacy Policy.
We use information that we collect about you for the following purposes:
To develop and provide you with the Site and Services, including to:
To protect Ajourney, our users, and the public, and comply with applicable law, regulation, or legal process, including to:
To operate our business, including to:
To communicate with you as part of your use of Services, including to:
For any other purpose for which you, your employer, or your employer's agent expressly authorise us to use your information.
We will only share your information with the categories of third parties listed below for the purposes described above in the “Use of Your Information” section, unless otherwise noted at the point of collection.
You may request to access, correct or withdraw the Personal Data currently in our possession or control by submitting a written request to us at [email protected].
We must verify your identity before fulfilling your requests. If we cannot initially verify your identity, we may request additional information to complete the verification process. We will only use Personal Data provided in a request to verify the requestor's identity.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Your withdrawal of consent could result in certain legal consequences arising from such withdrawal. Depending on the extent of your withdrawal of consent for us to process your Personal Data, it may mean that you will no longer be able to access or use the Site and Services.
Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, modify and revise our Privacy Policy from time to time. If we make any material changes to this policy, we will notify you of such changes by posting them on the Site, informing you through the Services, or sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use the Site or the Services after those changes become effective, you agree to be bound by the revised policy.